If you've found that after plugging in and turning on your new Huawei router, you still aren't online, it may be necessary to change some settings in your router.
In order to do this, first start by ensuring that your computer is connected via either wireless or ethernet cable.
(If you need to know the wireless details, they are printed on the rear of the Huawei router)
- Make sure that your computer is connected to your router with an Ethernet cable.
- Open your preferred web browser - for example, Internet Explorer, Google Chrome, or Mozilla Firefox.
- Enter the following number into the address bar and then hit Enter on your keyboard:
- 192.168.1.1 (this number is called an IP Address).
- The modem's Log In page will open and you will be asked for a username and password.
Please enter the following
- Click Log in to log into the router.
- The router will log in and display a welcome page.
- Click the blue Start Wizard tile to start the setup wizard.
- Click Connect with user account to bring up the manual login settings.
- Enter your FuzeNet username into the Internet account field, for example: email@example.com
NOTE: If your username does not include @fuzenet.com.au you will be unable to connect.
- Enter your FuzeNet password into the Password field. (these details will be present in your activation email)
- Click Save to continue the wizard.
- The wizard will test the Internet connection.
- Once the test is successful, it will display Internet connected.
- Click Try WLAN to change your WiFi settings, or Finish to end the wizard.
Your router has two default WiFi networks set up - one for 2.4 GHz and one for 5 GHz WiFi. If you would like to use the default settings, you can find the network names and passwords on the back of your router.
To use the default WiFi settings, simply do not change any settings and click Save. Otherwise, follow the instructions listed in this guide.
- If you selected Try WLAN in the last step, the wizard will move on to WiFi setup.
- If you don't want to use the 2.4 GHz WiFi, click the switch next to 2.4 GHz to turn it Off.
- If you do want to use the 2.4 GHz WiFi, make sure the 2.4 GHz switch is turned on, and create a name for your 2.4 GHz wireless network. Enter this name into the WLAN 2.4 GHz SSID field.
- If you don't want to use the 5 GHz WiFi, click the switch next to 5 GHz to turn it Off.
- If you do want to use the 5 GHz WiFi, make sure the 2.4 GHz switch is turned on, and create a name for your 5 GHz wireless network. Enter this name into the WLAN 5 GHz SSID field.
Creating a network name (SSID)
Your network name is used to identify your wireless network. This is particularly useful if there are other wireless networks nearby.
Because your network name will be visible outside of your home or office, the name should be recognisable but should not use any personal or service details.
- Bad Network Names:
JonesFamily, JohnJones, 247WirelessStreet, FuzeNet, default, your FuzeNet username, your router's name.
- Good Network Names:
MyNetwork, HomeWireless, Homestead, PurpleMonkeyDishwasher
- Once you have created a name for your 2.4 GHz and 5 GHz WiFi, you'll need to create a password that will be used to access your wireless networks. Type your password into the Password field.
Creating a Pre-shared Key (Wireless Password)
A Pre-shared key prevents people you don't know from accessing your wireless network. When you connect your computers to your wireless network, you will be asked for the pre-shared key. If someone tries to connect without the pre-shared key, they will be unable to connect.
Your pre-shared key:
- must have a minimum of 8 alphanumeric characters
- is case sensitive
- should never be the same as your FuzeNet password
We recommend you create a somewhat complex password to make it hard to guess.
- Finally, click Save to save your settings.
- The Huawei HG659 will show a diagram, displaying what is connected to your router. You may simply close the browser window at this point.
Congratulations! You have successfully configured your router to connect to the Internet, and should be up and running.
If you are still unable to connect after completing the steps above, please give us a call on 1300 881 917. We are here to help.