Your FuzeNet Talk Phone service has some features that you may find useful.
These are outlined below.
Feature Access Code |
Extra Feature |
*72 |
Call Forwarding Always: Activate |
*73 |
Call Forwarding Always: Deactivate |
*90 |
Call Forwarding Busy: Activate |
*91 |
Call Forwarding Busy: Deactivate |
*92 |
Call Forwarding No Answer: Activate |
*93 |
Call Forwarding No Answer: Deactivate |
*67 |
Call Line ID Block (per call) |
*65 |
Call Line ID Display (per call) |
*78 |
Do Not Disturb: Activate |
*79 |
Do Not Disturb: Deactivate |
*66 |
Last Number Redial |
*69 |
Call Return (dial back your last missed call) |
*86 |
Voicemail Retrieval (used to retrieve voicemail messages) |
*62 |
Voicemail Portal (setup your voicemail here) |
CALL FORWARDING
Call Forwarding allows you to forward incoming calls to any standard telephone service (mobile or landline) in Australia or overseas.
CALL FORWARDING CHARGES
There are no charges to enable or disable Call Forwarding. Standard call charges apply for the forwarded leg of calls, with the following exception:
There is no charge for calls forwarded to Voice Mail.
Additionally, calls cannot be forwarded to emergency services (000) or "special service" numbers such as those starting with 1800, 1300, 13, 19, etc.
CALL FORWARD ALWAYS
Call Forward Always forwards all incoming calls without delay to another telephone number. This is especially useful when you are away from your home or office.
Call Forward Always can be enabled via your handset
TO ENABLE CALL FORWARD ALWAYS:
Lift the handset for dial-tone, then press *72.
Enter the number you would like calls forwarded to followed by #.
An automatic announcement will confirm your call forwarding destination.
NOTE: If you have used Call Forward Always previously, you can simply dial *21* to forward incoming calls to the last specified call forwarding destination.
TO DISABLE CALL FORWARD ALWAYS:
Lift the handset for dial-tone, then press *73.
An automatic announcement will confirm that Call Forward Always has been disabled.
CALL FORWARD BUSY
Call Forward Busy forwards incoming calls to another telephone number in the event that your phone is "busy". Call Forward Busy can be enabled via your handset.
NOTE: Call Forward Busy will not forward if your FuzeNet Talk service (e.g. analogue telephone adapter or router) is not registered. To ensure calls are forwarded when an access device is not registered, please use Call Forward No Answer in conjunction with Call Forward Busy.
TO ENABLE CALL FORWARD BUSY:
Lift the handset for dial-tone, then press *90.
Enter the number you would like calls forwarded to followed by #.
An automatic announcement will confirm your call forwarding destination.
NOTE: If you have used Call Forward Busy previously, you can simply dial *67* to forward incoming calls to the last specified call forwarding destination.
TO DISABLE CALL FORWARD BUSY:
Lift the handset for dial-tone, then press *91.
An automatic announcement will confirm that Call Forward Busy has been disabled
CALL FORWARD NO ANSWER
Call Forward No Answer forwards incoming calls to another telephone number in the event that your phone is not answered or your FuzeNet Talk service is not registered.
Call Forward No Answer will forward calls after (approximately) 7 rings or around 20 seconds.
Call Forward No Answer can be enabled via your handset.
TO ENABLE CALL FORWARD NO ANSWER:
Lift the handset for dial-tone, then press *92.
Enter the number you would like calls forwarded to followed by #.
An automatic announcement will confirm your call forwarding destination.
NOTE: If you have used Call Forward No Answer previously, you can simply dial *61* to forward incoming calls to the last specified call forwarding destination.
TO DISABLE CALL FORWARD NO ANSWER:
Lift the handset for dial-tone, then press *93.
An automatic announcement will confirm that Call Forward No Answer has been disabled.
CALLING LINE IDENTIFICATION PRESENTATION (PER CALL)
Calling Line Identification (CLID) presentation displays your telephone number when making outbound calls.
You can enable or disable Calling Line Identification Presentation on a per-call basis from your telephone handset:
TO SEND YOUR CLID WITH A SINGLE CALL:
Lift the handset for dial-tone, then press *65
Dial your destination telephone number as normal.
TO WITHHOLD YOUR CLID WITH A SINGLE CALL:
Lift the handset for dial-tone, then press *67
Dial your destination telephone number as normal.
DO NOT DISTURB
The Do Not Disturb feature causes your FuzeNet Talk service to appear engaged (busy) to anyone attempting to call you. It is handy if you want your FuzeNet Talk service to be available for you to make outgoing calls, but you don't wish to be disturbed by incoming calls.
Do Not Disturb can be enabled using your telephone handset.
TO ENABLE DO NOT DISTURB:
Lift the handset for dial-tone, then press *78.
An automatic announcement will confirm that Do Not Disturb has been enabled.
TO DISABLE DO NOT DISTURB:
Lift the handset for dial-tone, then press *79.
An automatic announcement will confirm that Do Not Disturb has been disabled.
LAST NUMBER REDIAL
Last Number Redial allows you to instantly dial the last number you phoned through your FuzeNet Talk service.
TO USE LAST NUMBER REDIAL:
Lift your handset for dial-tone, then press *66.
CALL RETURN
Call Return allows you to call the last person that called your FuzeNet Talk number, whether or not the original call was answered - as long as the original caller presented their number when they called.
NOTE: Calls to returned numbers are charged to your account at the regular FuzeNet Talk call rates for the number being called.
TO USE CALL RETURN:
Lift your handset for dial-tone, then press *69.
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